Privacy Policy

Last updated: 1st January 2026

This Privacy Policy explains how REEKS CONSULTING ENGINEERS Ltd ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or use our engineering services. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Data Controller

REEKS CONSULTING ENGINEERS Ltd is the data controller for the personal information we collect and process. Our company is registered in Ireland with registration number 1. You can contact us using the details provided in the "Contact Information" section below.

Data Collection

We collect personal data that you provide to us directly and information that is automatically collected when you use our website. The data we collect includes:

• Contact information such as name, email address, phone number, and postal address
• Project details and requirements when you request our engineering services
• Communication records including emails, phone calls, and meeting notes
• Website usage information including IP address, browser type, and pages visited
• Technical information collected through cookies and similar tracking technologies

How We Use Your Information

We use the personal data we collect for the following purposes and on the following legal bases:

• To provide engineering consultancy services and respond to your enquiries (legitimate interest and contract performance)
• To communicate with you about projects, appointments, and service updates (legitimate interest and consent)
• To improve our website functionality and user experience (legitimate interest)
• To comply with legal obligations and regulatory requirements (legal obligation)
• To analyse website usage and marketing effectiveness through analytics tools (consent and legitimate interest)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We may share your personal information with:

• Professional partners and subcontractors involved in delivering engineering services
• Third-party service providers who assist with website hosting, analytics, and business operations
• Regulatory authorities and legal bodies when required by law
• Professional advisors including lawyers, accountants, and insurance providers

We do not sell or rent your personal information to third parties for marketing purposes.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this privacy policy, comply with legal obligations, and resolve disputes. Generally, we keep client project information for seven years after project completion, contact enquiry data for three years, and website analytics data for up to 26 months. Data retention periods may vary based on the nature of the information and applicable legal requirements.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access - to obtain confirmation of processing and a copy of your personal data
• Right to rectification - to correct inaccurate or incomplete personal data
• Right to erasure - to request deletion of your personal data in certain circumstances
• Right to restrict processing - to limit how we use your personal data
• Right to data portability - to receive your data in a structured, machine-readable format
• Right to object - to object to processing based on legitimate interests or for marketing purposes
• Right to withdraw consent - where processing is based on your consent

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure data transmission, access controls, regular security assessments, and staff training on data protection. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data may be processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms to protect your personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this privacy policy, wish to exercise your data protection rights, or need to contact us regarding your personal information, please reach out to us:

Complaints

If you believe we have not handled your personal data in accordance with this privacy policy or applicable data protection laws, you have the right to lodge a complaint with the Irish Data Protection Commission or your local supervisory authority. However, we encourage you to contact us first so we can address your concerns directly.